TWP WAter
Contact Us
Whether you have a query about our innovative TWP Water advertising mechanic, or you’d like to join our free Employee Rewards scheme – contact us. We’d love to hear from you!
London HQ
One Canada Square,
Level 8,
Canary Wharf,
London,
E14 5AB
+44 (0)20 3841 1340
info@theworkperk.com
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FAQ's
There is no sign-up fee and absolutely no cost to you or your organisation. TWP Water bottles and cans are free.
Just like everything else, we cover the costs. You will never be required to provide payment for anything.
You’re completely in control of receiving TWP Water as you can decide to opt-in or opt-out at any time. You will never receive a delivery unless you have authorised it.
Only if/when you have opted-in to a campaign will we start processing your organisation for delivery. Your company’s information will not be transferred to any third party companies, other than our logistics provider to arrange your delivery.
Our main areas of operation are U.K., U.S., Canada, Ireland, Western Europe, Nordics, Middle East. However, we often have one off campaigns in countries like South Africa!
In the U.K., we aim to have free employee rewards campaigns once a week. However, please note that not all UK campaigns are available nationwide, so this doesn’t mean you will always be offered campaigns on a weekly basis. Everywhere else, our campaigns can vary from once a month to once every quarter. Our team are always working hard to get more campaigns in place for our global network.
WPA stands for Work Perk Ambassador – this is the title given to the Primary Contact at a company that has signed-up to The Work Perk. Once your sign-up has been registered, you receive your unique WPA Code.
You will receive an email alert as and when there is a new campaign in your area. You can opt in with your unique WPA code.
You will receive an email alert as and when there is a new free product in your area – the email will contain a link to the campaign page on our website where you can opt out, or you can email back to let us know.
If you want to opt-out you will then not be contacted again until there is a new campaign you can receive and the process will then repeat itself.
If at any time you want to unsubscribe you just let us know and we can remove you from our database immediately.
You will receive an email from our operations team with the delivery date that the FREE water will arrive.
There is no obligation. Only a questionnaire asking for feedback
(it comes via an online web link and we ask that you forward it on to your staff). It’s definitely welcome but not compulsory, and there is no a minimum amount of reviews required.
We also love when your staff take photos of themselves enjoying TWP Water and ask you collect and send back to us – again, its welcomed but not compulsory
Your feedback/photos are used internally by The Work Perk. We remove any personal information (names etc.) and use your feedback on our client reports. If special circumstances arise where a client would like to use a photo or testimonial for something beyond TWP Water/The Work Perk, we will always contact the WPA first for consent.
This will simply be because we haven’t had a suitable campaign to offer your company. As soon as we do, we will be in contact with an opt in email – so you just need to keep a look out in your inbox and we’ll be in touch as soon as we can!
You can only opt-in to campaigns that are eligible for your organisation. This is because we have to work with the client’s brief, which may mean only including companies in certain counties, regions, cities, industries etc. You will be notified of campaigns that you are eligible for via email, so please look out for emails from wpa@theworkperk.com
In the U.K. our minimum employee headcount for desk drop campaigns is 200. If you’re under 200 you’re still valid for our exclusive email offers for staff and our Personal Perks app www.personal-perks.com
To increase your employee headcount by joining with other companies/offices – for example, if you work in a workspace, why not include the company working on the floor above? If you would like more information on this, please email wpa@theworkperk.com
The campaigns you are eligible for will be sent to you via email. This is because we have to work with the client’s brief, which may mean only including companies in certain counties, regions, cities, industries etc.
We work on a campaign basis, so we’re only able to include samples for your event if the dates and company align with the client’s brief. If ever you need more information on this please ensure you contact us wpa@theworkperk.com
We predominantly work with three sizes: Tetra Pak 330ml cartons, 330ml rPET plastic bottles, and 330ml Aluminium Cans. However some campaigns may provide alternative sizes.
Yes, but only if we are given a fair amount of notice ahead of the delivery day. Cancellations do costs us and it is hard to reallocate TWP Water once the delivery has already been made. Refusal on the day of delivery will not be accepted.
Repeat cancelations may affect your inclusion in future campaigns.